Dear Joe,
I wanted to follow up our conversation last week and again thank you for the services provided by your consultants, Danna Campbell, Byrd Evans and Carol McDonald.
They provided an excellent analysis of what was occurring in the practice and assisted management in transitioning to a new billing process. We engaged your group to help the practice with a revenue cycle management process change that reduced our accounts receivable by fifty percent.
Dana was particularly helpful as we were replacing our billing manager during this transition by providing assistance interviewing candidates along with her expertise in patient billing.
Sincerely,
Martin Casey
Administrator
Beach Eye Care