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Call intake and the reception/registration processes should be analyzed on a quarterly basis in every medical practice. This is the lifeblood of your business. Do not become over-confident that the… Read Article »
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As ophthalmologists navigate their way through their daily patient schedule, it is vital that the provider spends as much quality face-to-face time with each patient as feasible. How frequently is… Read Article »
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Successful EPM/EMR implementation has been a relatively slow process throughout the health care industry, and a 2013 survey carried out by NCHS showed that only 31.1% of the practices that… Read Article »
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Are your current exam lanes crowded and even dysfunctional at times? Is your practice thinking about potential growth in the near future and you are not sure if your current… Read Article »
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Satisfied patients make for successful practices. For today’s healthcare industry, the challenge of streamlining the patient intake process is an ongoing battle. Whether the patient is calling to make an… Read Article »
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The term waiting room, when used in regards to a doctor’s office, is a euphemism for patient frustration. Patients expect their visit to the doctor–be it to the dentist, pediatrician,… Read Article »
