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The best and most successful businesses are in tune with the needs and wishes of their customer base. With all of the different theories of management, the one business concept… Read Article »
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The pace in the medical office has picked up over the years. It is most important to have all things running smoothly. This can be accomplished by having a human resource… Read Article »
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While not yet tied to reimbursement in a clinic or office setting, patient satisfaction can influence both operational efficiency and financial outcome of a practice. With 65% of a typical… Read Article »
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What is Corporate Culture, why is it important, and how can it benefit your medical practice? What: From simplistic to complex, there are a multitude of definitions for what corporate culture means.… Read Article »
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Your employees are your greatest asset, and your largest cost. They provide the public face to your practice. They can make, or break, a patient’s satisfaction and loyalty. Human Resources management… Read Article »
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Medical practices everywhere are struggling with no-show and cancellation issues, resulting in lost time, reduced revenue and even compromised patient care. We collected data from practice scheduling systems to determine… Read Article »
