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Consumer demand for an exceptional customer experience is growing. Elective medical practices who simply “answer the phones” are missing critical opportunities to engage with prospective patients and guide them toward… Read Article »
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In 2016 there were 15.4 million cosmetic minimally-invasive procedures performed in the United States alone. According to the American Society of Plastic Surgeons 2016 Plastic Surgery Statistics Report, the top… Read Article »
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Why do people decide to become eye surgeons? While there is no singular answer to this question, many ophthalmologists might answer that they have a driving passion to help/heal people… Read Article »
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The recent hurricane and earthquake devastations in our world may have you thinking about your own personal situation: what would you do if you lost all of your possessions? For… Read Article »
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Effective sales techniques are often a foreign concept to staff members of medical practices. The idea of selling your services may even seem to cheapen the important work you do.… Read Article »
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In the past, ophthalmologists and other medical doctors could focus almost exclusively on patient care. With the widespread implementation of electronic medical records, many physicians have found their workload weighed… Read Article »
