Patient Check-In: One Of The Most Important Processes In Improving Your Bottom Line

  Posted by Joe Carroll on April 17, 2015

Patient check-in is a simple process, or at least it should be. But in reality, patient check-in is one of the most problematic areas in the ophthalmology practice as reported… Read Article »

Without Appointment Availability-You Lose!

  Posted by Joe Carroll on April 6, 2015

In today’s public arena, knowing that a disgruntled patient can have access to an instant audience of thousands via Facebook, YouTube, Yelp, and other social media, the sensitivity level to… Read Article »

Is Your Patient Intake Making the Grade?

  Posted by Carol McDonald on March 24, 2015

Call intake and the reception/registration processes should be analyzed on a quarterly basis in every medical practice. This is the lifeblood of your business. Do not become over-confident that the… Read Article »

Generation gap differences in your practice: employees and employers

  Posted by Michael Carroll on March 17, 2015

Generation gaps in the workplace present major challenges to both employees and employers. There is such an expansive difference in age between the oldest and youngest generations in today’s workplace; it… Read Article »

Ophthalmology Patient Flow: How Is Your Documentation?

  Posted by Carol McDonald on March 9, 2015

As ophthalmologists navigate their way through their daily patient schedule, it is vital that the provider spends as much quality face-to-face time with each patient as feasible. How frequently is… Read Article »

Finishing Your Clinic Day On Time

  Posted by Joe Carroll on February 23, 2015

Would you like to see your ophthalmology clinic actually end the day on time? As an ophthalmology practice provider, your daily schedule includes a combination of medical and business responsibilities… Read Article »