Embezzlement is of particular concern to medical providers because this manner of theft often goes undiscovered for months (or years) at a time. Theft can substantially reduce office revenues, or… Read Article »

Documentation: you hear about it constantly, but is it really that important? Do you need to document everything in order to effectively meet your practice’s goals, or are you worrying… Read Article »

In the past, most people didn’t expect much from their doctor’s office: outdated magazines, sterile environments, long wait times, etc. Providing a positive patient experience wasn’t high on the priority… Read Article »